Privacy statement

Privacy policy

John and Lesley Lewis, trading as the Domaine de Pémontier, provides self-catering holiday accommodation in South West France. This Policy explains when and why we collect personal information and how we use it. For the purpose of the General Data Protection Regulation (GDPR), we are the ‘Data Controller’.

Any questions regarding this Policy and our privacy practices should be sent by email to info@ddpemontier.com or by writing to our ‘Data Protection Point of Contact’: Mr John Lewis, Lieu dit Pémontier, 24560 St Cernin de Labarde, France, or by telephone on +33 (0) 5 53 58 20 86.

Information that we collect

The Domaine de Pémontier is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Personal Information

Our contact form is the only place where you supply us with personal information, such as your name, email address, contact telephone number, gender and age. You will always know when we are collecting personal information, because we only collect personal information when you voluntarily submit it to us through email or telephone conversation. You are under no obligation to provide any personal information via our website.

Data retention: 
We will only retain your personal data for as long as is necessary to fulfil the purposes for which it is collected. When assessing what retention period is appropriate for your personal data, we take into consideration:

· The requirements of our business and the services provided.

· Any statutory or legal obligations.

· The purposes for which we originally collected the personal data.

· The lawful grounds on which we based our processing.

· The types of personal data we have collected.

Data sharing: We may need to share your data with third parties in order to fulfil the services we provide.

· We will share your personal data with third parties where we are required by law, where it is necessary to administer the relationship between us, or where we have another legitimate interest in doing so.

· Third-party service providers carry out the following activities: hosting and cloud services, Wi-Fi network provision, broadband provision and IT support services.

· Our third-party service providers are required to take commercially reasonable and appropriate security measures to protect your personal data.

Social media: If you post on our social media platforms (Facebook, Twitter, etc.) the data will only be stored on the service providers’ site and is not held by us.

Use of cookies

A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Cookies do not store personal information about you, unless you knowingly provide it. Cookies can store non-personal information, such as what websites, or pages your browser has accessed.

We use Google Analytics traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Updates to this policy

We keep our privacy policy under regular review. This policy was last updated on the 18 Feb 2021.